PRIVACY POLICY
1. Introduction
VianaBuggy respects the privacy of its website users and is committed to protecting their personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and all other applicable legislation.
This Privacy Policy explains how we collect, use, store, and protect your personal data.
2. Data Controller
The controller responsible for the processing of personal data is:
C.A. Rodrigues Carvalho Investimentos Unipessoal, Lda.
Tax Identification Number (NIF): 507569245
RNAAT: 377/2023
Address:
Zona Industrial de Neiva, Phase II, Unit No. 9
4935-232 Neiva – Viana do Castelo
Portugal
Email:
geral@vianabuggy.pt
Telephone:
+351 923 040 807
3. Data Collected
We may collect the following personal data:
* Name;
* Email address;
* Telephone number;
* Postal address (when required);
* Information necessary to process reservations;
* Information provided through contact forms;
* Information provided for the issuance of vouchers or gift offers;
* Information related to the use of the website.
We may also collect technical data such as:
* IP address;
* Device type;
* Operating system;
* Browser used;
* Date and time of access;
* Pages visited.
4. Purposes of Data Processing
The personal data collected may be used for the following purposes:
* Managing and confirming reservations;
* Providing contracted services;
* Contacting customers;
* Issuing vouchers and commercial documents;
* Complying with legal obligations;
* Responding to requests for information;
* Improving our services and website;
* Sending marketing communications, where consent has been provided.
5. Legal Basis for Processing
The processing of personal data is based on:
* The performance of a contract or pre-contractual measures;
* Compliance with legal obligations;
* The legitimate interests of the company;
* The data subject’s consent, where applicable.
6. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
After this period, the data will be securely deleted or anonymised.
7. Data Sharing
VianaBuggy does not sell or transfer personal data to third parties for commercial purposes.
Personal data may only be disclosed when necessary:
* To subcontracted entities supporting our activities;
* To technology service providers;
* To public authorities or courts when required by law;
* To insurance companies within the scope of the contracted activity.
All subcontracted entities are required to comply with applicable data protection legislation.
8. Photographs and Videos
During tours, photographs and videos may be taken for VianaBuggy’s promotional purposes.
If a participant does not wish their image to be used for promotional purposes, they must inform the team before the start of the activity.
9. Data Subject Rights
Under applicable legislation, data subjects may exercise the following rights:
* Right of access;
* Right to rectification;
* Right to erasure;
* Right to restriction of processing;
* Right to object;
* Right to data portability;
* Right to withdraw consent at any time.
Requests to exercise these rights may be sent to:
10. Data Security
VianaBuggy implements appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure.
Despite our efforts, no data transmission over the Internet can be guaranteed to be completely secure.
11. Cookies
This website uses cookies to improve the browsing experience and analyse website usage.
For more information, please consult our Cookie Policy.
12. Complaints
Without prejudice to any other administrative or judicial remedy, data subjects may lodge a complaint with the Portuguese Data Protection Authority (CNPD):
13. Changes to this Privacy Policy
VianaBuggy reserves the right to update or amend this Privacy Policy at any time.
Any changes will be published on this page and will take effect from the date of publication.
Last updated: June 2026.